Return & Refund Policy

Company Name: Shenzhen Daqin Business Technology Co., Ltd. Address: Room 2001A, Block A, Fencheng Zhigu Building, No. 60 Tiezai Road, Gongle Community, Xixiang Street, Bao'an District, Shenzhen City, China Email: support@qimingxc.com

This Return & Refund Policy explains the eligibility and process for returns, exchanges, and refunds. If you have questions, contact support@qimingxc.com.

Return window

You may request a return within 30 days of delivery, unless otherwise stated on the product page. Requests submitted after the return window may be declined.

Eligibility

• Items must be unused and in original condition.
• Original packaging should be included where possible.
• Proof of purchase may be required.

Non-returnable items

Certain items may be non-returnable for hygiene or safety reasons (for example, items that have been opened and used). If an item is non-returnable, this will be indicated at the time of purchase where applicable.

How to start a return

Email support@qimingxc.com with your order number, the item(s) you want to return, and the reason for the request. We will provide instructions and, if applicable, a return shipping address.

Return shipping

Return shipping costs may be the customer's responsibility unless the return is due to a defect or an error on our part. We recommend using a trackable shipping method.

Refunds

After we receive and inspect the return, we will notify you of approval or rejection. If approved, refunds are issued to the original payment method. Processing times depend on your payment provider.

Exchanges

If you need an exchange, contact support and we will advise on availability and next steps.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us as soon as possible with photos and your order number so we can help.